Crucial Conversations
Master the communication skills that determine career success and relationship quality. Learn proven techniques for navigating high-stakes conversations when emotions run high and disagreement threatens to destroy dialogue.
What You'll Master
Recognize when you're in a crucial conversation that requires special skills
Learn to identify high-stakes discussions where emotions are strong, opinions vary, and the outcomes will significantly impact relationships or results.
Create psychological safety that enables honest, productive dialogue
Master techniques for establishing trust and reducing defensiveness so people feel safe to share their real thoughts and concerns.
STATE your path clearly while inviting others to share theirs
Learn the STATE method for sharing controversial opinions respectfully while encouraging others to express different viewpoints without conflict.
Listen to understand rather than to defend or attack
Develop advanced listening skills that help you truly comprehend others' perspectives and find common ground even in heated discussions.
Move from disagreement to commitment through collaborative problem-solving
Apply techniques for transforming conflict into solutions that everyone can support, creating buy-in and follow-through on important decisions.
Your Communication Mastery Journey
1. Identify High-Stakes Conversations That Shape Your Life
Learn to recognize crucial conversations in work and personal life where communication skills make the difference between success and failure.
2. Master the Skills for Dialogue Under Pressure
Develop techniques for staying calm, thinking clearly, and communicating effectively when emotions are high and stakes are significant.
3. Transform Conflict Into Collaboration and Commitment
Apply proven methods for moving from disagreement to shared understanding and actionable solutions that strengthen rather than damage relationships.
What Learners Say About the Course
"This app has been like finding gold. I'm learning so much more than I thought I would, and I can actually remember what I've learned."
"I love that the lessons are bite-sized and visual. Perfect for my busy schedule, and I actually look forward to learning each day."
"The visual storytelling makes complex topics so much easier to understand and remember. Best learning app I've used."
"This app has been like finding gold. I'm learning so much more than I thought I would, and I can actually remember what I've learned."
"I love that the lessons are bite-sized and visual. Perfect for my busy schedule, and I actually look forward to learning each day."
"The visual storytelling makes complex topics so much easier to understand and remember. Best learning app I've used."
What's in Every Imprint Subscription?
120+ courses taught by world-class experts
Visual, interactive lessons
New lessons added weekly
30-day risk free guarantee
An Award-Winning Experience
"Imprint makes learning more engaging and memorable. They're transforming the way we learn now."
-Google Play Store
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